We are an ADA Paratransit and Medicaid Non-Emergency Transportation Services Firm

Let Empire DM, Inc., be your service provider of choice! Who are we and why trust Empire DM Inc., to be your transportation provider? Empire DM, Inc., is an ADA Paratransit and Medicaid Transportation Services Firm dedicated to the stewardship of our clients. Our door-to-door service promise gets you from your starting point to your destination with a superior level of caring professionalism you can only get from our unique team dynamic. Our drivers are responsible for all passengers needs and will treat you as a member of the Empire family. Our customers’ safety and comfort are our top priorities and have made Empire DM, Inc., rated #1 in the industry by local Medicaid case workers and Medicaid consumers.

ADA Paratransit

Empire DM, Inc., is the best in its class offering nationwide ADA Paratransit Services. ADA Paratransit service is required by the federal Americans Disabilities Act and is provided for customers whose disability or health condition prevents them from using fixed route services for some or all of their travels. Paratransit services is the general term for a demand response services in which passenger must reserve a ride in advance, Paratransit vehicles make only pre-arranged trips for eligible riders. Empire DM, Inc., Paratransit transportation is offered by van or minibus to groups and is organized to promote mobility. This service is offered to all Office for People with Developmental Disabilities (OPWDD) Facilities, Adult Day treatment centers, Dialysis centers, Work programs and Nursing homes. Please call Empire DM, Inc., to negotiate a contract: 315-477-1487.

Who is #1 in the Industry?

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Empire DM, Inc.,

Empire DM, Inc., is Rated #1 in the Industry by NYS Medicaid Case Workers and Medicaid Consumers!

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Medicaid Preferred Vendor

Empire DM, Inc., is a “Medicaid preferred vendor” in central New York. Moreover, Empire DM, Inc., is #1 with Medicaid consumers and their case workers.

When a Medicaid beneficiary has a medical condition that necessitates a form of transport other than public transit or personal vehicle, Medicaid will pay for transportation to and from the services covered by the Medicaid program.

Empire DM, Inc., Medicaid paid transportation is offered by van or minibus to individuals or groups and is organized to promote Medicaid beneficiary ease of mobility. This service is offered to all Office for People with Developmental Disabilities (OPWDD) facilities, adult day treatment centers, dialysis centers, work programs and nursing homes. Please call Empire DM, Inc., to learn more: 315-477-1487.

Medicaid Ambulatory Taxi Services

Ambulatory (those able to walk) Medicaid Recipients can elect to receive Empire DM, Inc., Door-to-Door Ambulatory Taxi Services. Late model minivans and sedans are used to transport ambulatory Medicaid Recipients to and from the services covered by the Medicaid program. Medicaid enrollment and authorization of taxi and livery service is required to ensure that Medicaid enrollees used the means of transportation most appropriate to their medical needs. Orders for taxi/livery services shall be made in advance by either the enrollee or the enrollee’s medical provider. Please call 315-477-1487 to learn more about Empire DM, Inc., Medicaid Ambulatory Taxi Services.

Medicaid Non-Ambulatory (Wheelchair-Bound) – Ambulette Services

Wheelchair-Bound (Non-Ambulatory) Medicaid Recipients can elect to receive Empire DM, Inc., Door-to-Door Non-Ambulatory Services via ambulette. Late model ambulettes are used to transport Non-Ambulatory (those that are wheelchair-bound, use a walker or use crutches) Medicaid Recipients to and from the services covered by the Medicaid program. Medicaid enrollment and authorization of non-emergency ambulette service is required to ensure that Medicaid enrollees use the means of transportation most appropriate to their medical needs. Orders for non-emergency ambulette services shall be made in advance by either the enrollee or the enrollee’s medical provider. Please call 315-477-1487 to learn more about Empire DM, Inc., Medicaid Non-Ambulatory Ambulette Services.

Medicaid Group Rides: New York State Medical Answering Service (MAS)

Empire DM, Inc. is a New York State Preferred Medicaid Transportation Provider and is also a Medical Answering Service (MAS) Non-Emergency Medicaid Transportation Service Provider serving counties in Central New York and the Southern Tier of New York State. Medicaid Enrollees that are eligible for Medicaid transportation must qualify on a needs basis to get transportation to and from medical appointments under the New York State Department of Health Program scheduled by the Medical Answering Service (MAS). If you are a Medicaid Recipient please call us to confirm your qualification in the New York State Medical Answering Service Program (MAS): 315-477-1487.

Intercampus Shuttle Service

Empire DM, Inc., intercampus connections are offered to local colleges and health centers to provide transportation to and from their locations. Empire DM, Inc., offers campus students shuttles to local shopping centers, sporting events and recreational outings. We also offer shuttle services for health care providers to locations on local hospital campuses upon request. Please contact Empire DM, Inc., at 315-477-1487 for further information or to schedule transportation.

Syracuse Hancock International Airport Shuttle Service

Empire DM, Inc., offers on-demand shuttle service to Syracuse Hancock International Airport. The Empire DM, Inc., Airport Shuttle offers the lowest prices in town for passengers who require wheelchair accessible vans. We also offer a full line of minivans, minibuses and passenger vans to transport up to 15 passengers at one time. If your plans call for a trip through Syracuse’s Hancock International Airport, Empire DM, Inc., wants to be your transportation provider – try us, round-trip riders receive an additional 10% discount on all bookings. Call 315-477-1487 to schedule our Syracuse Hancock International Airport Shuttle Service.